Not all wrists are created equal. All of our adult bracelets are designed with a length of 7'', the most common size for our customers. While wrist sizes do vary, our bracelets offer some stretching, therefore this 7'' size will fit the majority of our customer's wrists, even if they have slightly smaller or slightly larger wrists. That being said, bracelets can be custom-made smaller (6.5'') or larger (7.5'') by request. If you would like a custom size for any of the bracelets in your order, please leave us a note in the Comment Box on the Checkout page. Please note, custom-sized bracelets cannot be returned/exchanged.
As with any fashion jewelry, items may discolor over time due to a variety of factors such as your skin composition, the way you care for the jewelry and the air around you. Oils on the skin such as makeup, sunless tanners, lotions and perspiration, as well as moisture and sunlight can also contribute to discoloration. We strongly encourage our customers not to wear their jewelry when swimming, sleeping or showering/bathing. If you'd like to polish your jewelry, feel free to use a dry jewelry cloth.
ORDER PROCESSING AND SHIPPING:
Calypso accepts Visa, MasterCard, Discover, American Express, Apple Pay and PayPal.
Please note, Promo Codes are not applicable for Personalized Bracelets, as well as the Build Your Own Stacks, which are already discounted. Promo Codes may not be stacked or combined, and are not valid on Sale Items.
All items are handmade to order by Calypso, and are shipped within approximately 5-7 business days of the order being placed. Personalized Bracelets take approximately 5-10 business days. If we have any questions about your order, or there is a delay due to inventory, we will let you know within 72 hours.
*Rush Service - If you are in a pinch for time, we do offer an optional rush processing service for an additional 25% of your order total. You may choose the Rush Option at checkout to have your order processed and shipped within 72 hours of being placed, excluding weekends.
First class shipping is free for all purchases of at least $90. For orders under $90, a small first class shipping fee of $5 will be applied. Please reach out to us in advance of placing your order if you would like expedited shipping options.
We do ship to Canada, as well as other countries. Please send us an email if you are interested in information about international shipping.
Local pickup is not currently available.
As we make all items by hand, orders ship out approximately 7 days after the order is placed.
RETURNS + EXCHANGES:
We want nothing more than for you to be 100% happy with your purchase. If you are unhappy with your purchase for any reason, simply reach out to us within 7 days of receiving your order, and we will be happy to exchange it for another product of equal value.
In the event of an exchange, the customer is responsible for return shipping, including tracking, and the item(s) must be received in their original condition within 14 days of the purchase date. Please note, personalized/custom items may not be exchanged.
In the event that we've made a mistake with your order, please contact us within 24 hours of receiving your shipment. We will email you a pre-paid return shipping label, and once we confirm your return is in transit, your replacement item(s) will be shipped to you.